Client A

An organisation within a highly regulated industry required to prove their emergency response capability annually to satisfy their terms of operation.

Problem:
Failure to satisfy the supervisory body of their ability to implement a suitable emergency response twice in a row.
Consequence:
A third failure would have resulted in a Prohibition Notice and the loss of up to £800,000 a day of revenue.

Berwicks solution

  • Political facilitation to overcome a cultural gulf between layers of the organisation
  • Training Needs Analysis to target the root cause of the organisation’s deficiency
  • Co-operative solution devised to design a suitable training programme
  • Intensive training period instigated
Outcome:
Test passed with flying colours, morale improved across the organisation and negligible loss of earnings.