Client B
A scientific technical company with a mandate to work with Government agencies as part of the national security response.
- Problem:
- Lack of training or understanding of how to integrate into a multi-agency response and how to demonstrate their inestimable value to that response.
- Consequence:
- Incomplete and therefore inappropriate solution to a problem affecting national security, with potentially catastrophic results.
Berwicks solution
- A review of the cultural barrier that prevented the appropriate integration
- An assessment of leadership practices within routine scientific operations and the relevance to their secondary role
- Training Needs Analysis to identify the structure of the organisation and the leadership, management and command skills required to make it work
- The development of a robust training package to train new skills, including leadership, communications and dynamic risk assessment, all under adverse physical conditions
- Outcome:
- An organisation regarded as professional by the full-time elements of the response; integration into the multi-agency community; a clear understanding of their part in response and their vital role within it.