Building capabilities that count When it matters most

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Our people might be seriously good at what they do, but they never take themselves too seriously

This page introduces you to the key members of our team and gives you a flavour of our skills, the kind of work we do and the friendly, down-to-earth way we go about our business.

Jamie Murray - CEO

Jamie is an advisor who understands his subject matter and, critically, how to pass that understanding on to his clients. A specialist in leadership and strategic crisis management, he has been deeply involved in the UK government's review of the regulation of the nuclear generation industry’s resilience and emergency response. He has been instrumental in preparing the industry to meet these challenges, and is regarded as a go-to authority for the sector.

Jamie has experience from a broad range of industries which also includes oil and gas, finance, insurance, property, mining and agriculture. He is a trusted advisor to a number of board-level and senior executives, including coaching and mentoring FTSE 100 (or equivalent) CEOs.

As incisive as he is informed, Jamie is inspired by the opportunity to find new and better ways to do things. He seeks to understand an organisation’s culture, strengths and weaknesses before developing plans and processes which will transform performance. He has an entrepreneurial spirit and is not constrained by pre-conceived ideas or accepted wisdom. He is both personable and sincere, and his clients highly value his straight-talking approach.

Jamie also holds advisory, executive and non-executive positions in companies that deal with corporate social responsibility at their core, a subject close to his heart, while still maintaining commercial viability.

Before building his reputation in the commercial world, Jamie served as an officer in the British Army Air Corps.

Dougie Keelan OBE - Co-founder & Chairman

As one of Berwicks’ co-founders, Dougie has set the culture for the business and been instrumental in establishing its excellent reputation in the marketplace. Recognised for delivering simple, effective solutions that work in complex environments, he has played a key part in helping to establish an integrated approach to emergency management and the command and control structures now common-place in the UK nuclear industry. He also has extensive experience in emergency planning and training with other major hazard industries.

Prior to Berwicks, his 32-year Services career spanned command appointments around the world, including counter-terrorist operations and military intelligence. This meant he was closely involved with a variety of national and international agencies dealing with the most senior level of crisis management. His key clients at Berwicks include EDF Energy, Magnox, AWE and Rolls Royce.

Michael Finlay - Director of Operations

Mike is the organiser at Berwicks – his is a unique role in the business that requires him to draw on a range of skills to make sure plans and people stay on track. From minute to minute he is required to be a change manager, process designer, team coach, project manager, contract manager, financial controller and business administrator. He has a rare ability to help people understand the key things that trigger that “lightbulb moment”, and is often described by his clients as indispensable.

Mike’s time as an officer in the Army Air Corps stood him in good stead for this job, giving him experience of leading and organising teams of people in the heat of operations and in training. This was followed by four years at NetJets Europe – the world’s largest fractional aircraft ownership business – before joining Berwicks as Director of Operations and business consultant.

Ivor Gardiner - Director of Corporate Development

Ivor’s extensive operational and strategic experience was gained during an exemplary career spanning over 25 years in the British Army that included significant time overseas. He has a proven track record in developing core capabilities, mentoring teams, responding to emergencies and managing real-world crisis situations.

A natural leader, Ivor has shown himself to be especially effective at preparing organisations to deal with threats that are both high risk and high consequence. He has demonstrated the utmost integrity throughout his career, combined with an ability to think innovatively and proactively in even the most complex and sensitive environments.

Charismatic and inclusive in his approach, Ivor is known by colleagues and clients alike for his energy, ideas and infectious enthusiasm. He takes a real interest in each clients’ needs and challenges, to ensure the end result of our work has a significant and lasting impact on their organisation.

Angela Houston - Accountant

Angela is the company accountant at Berwicks. Beyond the efficient and effective management of the accounts and invoicing processes - she is particularly valued for her patience, power of expression and excellent organisational abilities.

She has been with the company since it started in 1998 and is well respected by colleagues and clients alike. Angela is known for keeping the Berwicks team on their toes and also for her good humour – an essential element of being part of the Berwicks team.

Rona Campbell - Virtual Assistant Lead

Rona is the Virtual Assistant Lead at Berwicks. A key member of the team, Rona is personal, professional and highly proficient. She supports projects, coordinates consultants and the Virtual Assistant team, organises events, plans seminars and manages the day to day administration.

Her contribution is simply invaluable. By ensuring the business runs as smoothly as possible, she enables the consultants to focus on what they do best - building capabilities for our clients.

Janet O'Brien - Executive Assistant

Janet is executive assistant to Jamie Murray and the senior management team at Berwicks. Day to day, she organises events, plans seminars and manages the day to day administration.

Not only accomplished and highly efficient, Janet is also known for her positivity, charisma and integrity. Her support to Jamie and the executive team is invaluable.

Jonny Price - Project Manager

Jonny is Berwicks’ Project Manager. Within days of joining the team, he took control of a global leadership development programme, demonstrating an ability to think creatively and generate innovative solutions to complex problems.

Prior to joining Berwicks, Jonny successfully delivered leadership development to a large UK based client. He built his leadership expertise and management ability through a career in the military. Experience on operations has provided him with the capacity to understand and act on strategic issues, responding appropriately to external threats and opportunities.

Engaging and enthusiastic, Jonny will use the most appropriate style and approach for the situation. His emotional intelligence enables him to communicate with everyone from the top to the bottom of an organisation. This coupled with a prodigious work ethic, ensures that he can drive any project forward with infectious energy.

Ed Henriet - Associate

Ed’s considerable senior leadership experience is drawn from his successful career in law enforcement. His outstanding achievements as a senior police officer include commanding sensitive high-risk operations, managing a programme to professionalise and legitimatise policing in Afghanistan, and conducting thorough diagnostic reviews of UK police service capacity and capability.

Ed thrives whilst working with people, combining his very personable style and strong intellectual grasp of situations to achieve the best outcome for all. He prioritises emotional intelligence and always seeks to understand the lived experience of those around him.

An advocate of Agile project management and continuous improvement, Ed is always looking for increments of growth. He is a natural problem solver who embraces complexity and ambiguity, continually analysing information and circumstances to tease out the best next step. He is never happier than when de-mystifying and simplifying difficult or abstract concepts.

Phil Scriven - Associate

Phil is a highly experienced consultant trainer who excels in a wide range of specialisms including resilience, leadership coaching, risk and crisis management as well as strategic and operational planning.

Personable, patient and articulate, Phil works tirelessly to help and guide his clients and always goes the extra mile. He will typically go beyond the delivery of an effective emergency response, to focus on developing a team’s self-belief - building confidence in their ability to respond to a real-life scenario.

One of Phil’s key skills is his ability to explain highly complex concepts in clear and simple terms. He is adept at working with all levels of an organisation, as well as with individuals from diverse backgrounds and cultures.

Prior to joining Berwicks, Phil consulted for UN Embassy staff delivering high threat preparation training and spent 20 years serving in the British Army.

Eddie Ball - Associate

Eddie’s background in the Fire & Rescue Service has given him a unique perspective on emergency and incident management that he applies daily in his role as Senior Emergency Planner at Berwicks. Having held several senior roles over a 30+ year career, Eddie has gained operational experience in risk assessment, command and control, hazardous material response, decontamination, and business continuity. His time developing policy and procedures and liaising with multiple stakeholders has also proved invaluable in the commercial world. An example of this was the creation of a programme of Operational Risk Information for a world-leader in the decommissioning of nuclear waste, which was described by the regulator as ‘industry best practice’.

At the Fire & Rescue Service, Eddie was a National Inter Agency Liaison Officer, where he acted as mediator, planner and risk assessor on emergency arrangements in time-critical incidents. He coordinated multiple agencies and developed operational policy and procedures.

Highly personable and excellent at building supportive, effective teams, Eddie has leadership and management qualifications from both Leeds and Bradford universities, as well as hands-on training at the National Policing Improvements Agency, West Yorkshire Police, Fire Service College and the Institute of Health and Safety.

Jenny Watts - Associate

Jenny is a highly experienced HR professional, CIPD Fellow and behavioural change expert. Gaining extensive experience, on a global scale, designing and managing assessment centres to hire and select senior leaders.

Jenny has a strong track record in sourcing, assessing and developing talent for clients. She has operated in the global and challenging environments of professional services, management consultancy and venture capital; creating global networks of partners to build remote HR teams and specialist expertise in Nairobi, Tokyo, New York, Barbados, London and Amsterdam. Jenny also works closely with CEOs to enable them to lead people through business change via her design of values-based leadership programmes, skills development interventions and 1:1 coaching.

Her earlier career was spent studying behavioural science with adult learning and development at Masters level as a business school lecturer, programme leader and CIPD inspections advisor in the UK.

Mike Blinkhorn - Associate

Mike is a leading authority in security and emergency response management with a rare talent for strategy and policy. Following an illustrious 23-year military career, he has worked extensively at a senior level for both government and oil and gas organisations. He has a long track record of consulting in particularly complex, high risk and volatile environments where he has established himself as an effective and pragmatic operator.

Mike’s recent career includes international security consultancy for major corporations in Qatar, Kuwait, Saudi Arabia and Africa. His deep understanding of the strategy underpinning security and risk management has equipped him to develop and implement security plans across diverse cultures. This expertise has proved invaluable in the successful response to a number of major live incidents.

Good-humoured, warm and approachable, Mike has exceptional communication skills that both motivate and bring out the best in others. He is an active member of The Security Institute and has extensive professional qualifications, including an MSc in Risk and Security Management.

Thiemo Rehlaender - Associate

Thiemo thrives when the stakes are high, when the situation is complex, and when creativity is required to find solutions. His career has spanned both the consulting and corporate worlds – including a global partner and practice leadership role at the world’s first consulting firm.

Proven in a wide range of industries, Thiemo’s leadership skills are both well known and highly valued by his clients. He combines an easy-going yet determined personality with a deep methodological know-how, specialising in areas such as strategy formulation and implementation, organisational change, operational excellence, shared services and transformations on a global scale.

Among his stand-out pieces of work has been the set-up and implementation of a global multi-year operational excellence and transformation program with USD 450 million in savings. Early on in his career he was also instrumental in developing a methodology for strategy development and leadership alignment, which is still being used as an industry standard.

Katrin Bitterle - Associate

Katrin is an internationally accredited and certified Leadership and Executive Coach with more than 500 coaching hours (Professional Certified Coach, PCC). Also, being a leadership trainer, she has coached and trained over 500 leaders and executives around the world, with a particular focus on women in male-dominated industries.

As a certified Lean Six Sigma Green Belt with a focus on Lean Management, she combines tangible tools with experiential learning and mindset development to ensure effective, efficient, and sustainable results and transformation. Katrin’s background is in banking, insurance, manufacturing and the chemical industry. She has led large teams and successful international transformation projects in the UK, Australia and Hong Kong.

Katrin holds a Master of Science in Economics Education and is fluent in English and German. She enjoys working across different cultures and countries and has recent experience of training and coaching in the Caribbean. Being a people person, she quickly builds strong and trusted relationships with her stakeholders, delivering outstanding results.

Angus Henderson - Associate

Angus has an exceptional ability to analyse highly complex situations, distil critical information and create detailed and workable plans and programmes. In terms of implementation, whether working solo or as part of a team, Angus has realised multinational and multi-agency projects in some of the world’s most demanding environments. He is a clear communicator adept at preparing, advising and coaching personnel at all levels of an organisation. He has a strong track record for spotting and developing potential in others and a rare ability to help even very bright people challenge their assumptions and see familiar situations from new perspectives.

Angus’ consultancy roots go back to his career in the British Army, where he led a team of 10 consultants that identified operational risks to the NATO mission in Afghanistan and reported personally to the US General Commanding ISAF. He was also Chief of Staff to a 3500 strong unit that ran operations in Afghanistan, as well as holding the position of Strategic Planner in the Ministry of Defence, responsible for articulating UK strategy and resourcing operations. This has given him invaluable hands-on experience of how to enhance effectiveness in diverse and complex environments.

Peter Cooper - Associate

An expert in emergency and change management, Peter has produced outstanding results for the nuclear industry and public sector.

A trainer and consultant with excellent communication and people skills, he is very good at explaining new concepts and building and empowering teams at all levels. He understands that people learn at different rates and he tailors his approach accordingly. This makes him particularly adept at introducing process changes that must meet complex new regulatory requirements.

Peter is well liked by clients, not only for his professionalism and genuine interest in the work he does, but also for his sparky personality and infectious enthusiasm.

Neil Willson - Associate

As a highly experienced and qualified leader, executive coach and trainer, Neil has a real passion for unlocking complex leadership and people performance challenges. In recent years he has worked worldwide teaching, coaching and mentoring. Where necessary he can be robust but always sensitive to the needs of individuals and teams as they develop and fulfil their true potential.

His extensive experience is across many sectors from oil and gas to nuclear, media to banking, and at all levels from CEO right down to the shop floor.

A Chartered Fellow of the CMI, NLP Practitioner and AMAC Student at the Manchester Business School; he holds an MA from Kings College London. After 27 years in the Royal Marines, his last appointment was Commanding Officer of the Commando Training Centre.

He likes all sports particularly anything on or in water, beach volleyball, skiing, tennis and watching Exeter Chiefs Rugby Team.

Russell Combe - Associate

Russell is a highly-respected security adviser with senior military and commercial experience in complex, multi-agency environments. His diverse skillset includes security and risk management, crisis and emergency response, corporate social responsibility, operational planning and logistics.

After a successful military career that included command of an infantry battalion and strategic roles at NATO headquarters, the UN and the UK Foreign and Commonwealth Office, Russell has gone on to establish himself in the private sector. He has specific expertise working in developing countries designing and implementing security strategy, and has more recently been immersed in the oil and gas industry, in his role as a security and risk management adviser.

His operational and tactical experience is underpinned by an excellent academic record focusing on strategic development, management and leadership. Russell is confident, personable and comfortable working at all levels, and has consistently made a significant and positive impact in the organisations where he has worked. The reputation that he has built in the marketplace and his MBE awarded for leadership during his earlier military career, are testament to his unique blend of personal and professional qualities.

Richard Watts OBE - Associate

Richard Watts is an experienced leadership and strategy consultant. He enables clients to align their strategy and execute plans through improving their leadership behaviours and developing high performance cultures. Richard has considerable commercial experience in leadership and strategy consulting having worked with many international corporations. He led on the formation of a leadership academy for the world’s largest retailer which won a Queen’s Award for Industry.

He is passionate about helping leaders and followers to develop the necessary skills and behaviours to develop effective teams. An experienced coach to senior executives his approach is pragmatic and focused on delivering commercial results. He has also worked mentoring entrepreneurs in starting up their own business and accessing funding.
Previously, he had an exemplary career for 25 years as an operational leader in the Royal Marines dealing with high pressure decision making in a variety of challenging environments.

Trevor Dean - Associate

An emergency management consultant with a razor-sharp engineer’s mind, Trevor has developed a series of highly effective emergency management methods which are unique to Berwicks. Putting them into practice, he has helped many of our clients to design and develop systems that transform their crisis and emergency management capability.

He is adept at clarifying confused thinking and never afraid of challenging perceived wisdoms or disrupting the status quo in pursuit of the best possible solution. This approach brings fresh ideas to processes that are often left unchallenged, and he has a particular skill for articulating new concepts in a way that inspires his audience. The sum of his qualities and capabilities mean that he is highly respected with colleagues, clients and the wider industry.

George Forster - Associate

George is recognised for his consulting expertise in security, resilience and emergency management, and for his remarkable ability to pass on his deep knowledge to others. During his distinguished career, he has spent 28 years in the military before going on take up senior security roles in the international oil and gas industry as well as emergency management consulting to the nuclear industry in the UK.

Always good-humoured and engaging, George is widely respected by senior professionals in the industries where he works for his can-do attitude and for the connection he makes with those he trains. His focus is always on motivating them to excel, an approach that enables people to find solutions in the face of considerable and complex challenges.

George works at all levels of his client’s organisations across the UK and internationally, delivering security consultancy, best-in-class training and advice on enhancing individual performance.

David Hopps - Associate

David is one of Berwicks’ longest standing consultants. To every project he brings huge experience in the field of crisis management and emergency response gained in some of the world’s most difficult and dangerous environments, as well as advanced negotiation and diplomatic skills.

His approach to tackling complex challenges lies in developing a thorough understanding of the current situation and having an absolute determination to achieve the end goal. From there the path forward becomes clear and he is adept at developing and delivering a process to effectively achieve the end objective.

As well as being highly capable, David is hugely charismatic and brings welcome good humour, patience and a positive spirit to even the most pressurised situations.

William Lines - Associate

Will has that special quality which allows him to interact with people at every level of an organisation, win over the doubters and get the job done no matter what. It’s a mix of enthusiasm, emotional intelligence, charm and tenacity that has allowed him to achieve impressive results for clients facing the most challenging situations.

Will most recently put these skills to excellent use when he addressed a key capability shortfall that had created an ONR regulatory issue at one of Europe’s most complex nuclear sites. He delighted the regulator by solving this 20-year old problem, providing both an interim solution and a long-term strategic plan that fulfilled regulatory requirements.

His emergency management expertise is underpinned by academic qualifications in management and leadership, as well as nine years in the British Army.

Andrew Mackay MBE - Associate

Andy has developed a broad mix of tactical, operational and strategic skills during his 39 year career in the British Army. He has a proven management track record with extensive experience in logistics planning, human resources, project management, security and risk management.

He is a very capable leader and trainer who understands how to get the best from a team by developing skills, instilling confidence and understanding people. Comfortable with the unbounded and unorthodox he manages complexity through logical and pragmatic thought processes. Hard working and diligent with an eye for detail, he delivers logical solutions to complex problems under time and resource pressure.

Experienced in operating with multiple stakeholders and valued for his professional approach and wherewithal to deliver results.

Andy is sharp-witted and easy to get on with and he puts people at ease. He can communicate at all levels and has an inclusive approach that values the contribution from all staff at all levels.

Duncan Matthews MBE - Associate

A proven leader, communicator and project manager, Duncan brings experience from a range of industries to his role as a consultant. In the energy business – specifically nuclear, oil and gas – he has a track record of designing new processes and mentoring teams at all levels of an organisation. His experience of building positive relationships and managing complex change comes from his time working in the communications sector.

An extremely driven individual, he enjoys working with people to radically improve performance. Both determined and tenacious, Duncan has a resolute commitment to removing anything that stands in the way of achieving a justifiable goal.

Duncan developed his focus on strong leadership during a 25-year career in the Royal Navy where he served as a helicopter pilot, trainer and commanding officer. Later moving into roles as both a policymaker and commercial mediator, he gained a good grounding in the building of consensus and negotiating workable solutions.

George Matthews - Associate

A specialist in emergency management and an accomplished performance coach, George is a sought-after consultant with an outstanding track record. He is known in the industry for his ability to develop high-performance teams and overcome stubborn obstacles, which ultimately helps our clients achieve their objectives.

George has a natural authority and a rare ability to connect with people at every level – qualities that come from his long experience of working with individuals and teams from a wide variety of disciplines and cultures. As well as being both professional and diligent, George brings an extraordinary integrity to everything he does. He is valued for the positive, can-do attitude which has been instrumental in his success throughout his business career and during his impressive climb through the ranks when he served in the Royal Marines.

Daniel McAuley - Associate

Dan is known for his ability to help people unlock potential and improve performance in the context of both leadership and personal development. Since joining Berwicks, he has shaped the way the team delivers emergency leadership training and coaching to clients. He’s won particular plaudits for designing training and courses that enable participants to change their thinking and over-achieve against their goals, both personally and professionally.

His background in the military and high-risk industries has given him a clear focus on the importance of safety and the motivation to make a difference. He was a Squadron Leader flying Chinooks during 20 years in the RAF, and his commercial experience includes 13 years developing people in high-risk industries in the UK and Asia. Calm in a crisis and always focused, Dan enjoys collaborating with his clients and brings a sense of humour to his work to foster a fun, engaging and supportive environment.

Andrew McCord MBE - Associate

Andrew has earned a reputation for helping people and organisations to solve large, complex problems. Driven by a desire to make a real positive difference to every organisation and situation he encounters, he has often seen his training applied successfully in high-pressure incidents.

Andrew particularly enjoys working closely with clients to challenge perceptions and leverage the knowledge of the wider team to find innovative ways forward. He has a fierce intellect and is very quick on the uptake and, while he is a proponent of the light touch approach, he is prepared to be bold and frank when necessary – skills he learnt dealing with foreign militaries and civilian organisations during his British Army career.

Ian Orr - Associate

Ian is widely recognised for his work across many high-risk sectors including nuclear, oil and gas, the military and security. He has an impressive track record in complex, critical organisational change, risk management, crisis management and emergency response.

His inclusive approach to leadership and affable nature enable him to make immediate connections and inspire people at all levels of a business. With a background in military security and intelligence, he has a reputation for remaining calm and composed in even the most high-pressure situations, instilling confidence in those around him.

Ian has worked with many large, complex and diverse organisations during a distinguished consulting career, including EDF Energy, Magnox, ONR, Sellafield and Rolls Royce.

Stuart Paton - Associate

Stuart joined Berwicks after a highly successful 23-year career in oil & gas exploration and production, including several positions at board-level and as CEO of a leading PLC. He has demonstrated leadership in a wide range of technical, commercial and executive roles for the likes of Shell and Dana Petroleum, always against the backdrop of a complex and high-risk industrial environment. He has shaped strategy and operations for businesses across the globe - from the UK and Norway, to Egypt, Mauritania and Papua New Guinea.

A seasoned consultant, Stuart combines a fierce intellect and deep understanding of his subject with excellent interpersonal skills. He is highly articulate and known for his open and positive manner, which enables him to inspire people at all levels of an organisation and build effective teams. Enthusiastic and driven, he has a strong track record of providing advice that is both pragmatic and truly transformative to his clients’ businesses.

A geologist by training, Stuart graduated with first class honours and a PhD from Cambridge University. He now applies his unique mix of technical and industrial experience to a diverse range of clients, including the oil and gas, petrochemical and steel industries.

Colin Ramsay - Associate

Colin is a leading expert in crisis management, leadership and decision-making. Highly strategic, he combines a fierce intellect with a practical and intuitive approach. His many years of military service, at senior international levels, have enabled him to deliver insightful and reasoned guidance in even the most high-pressure situations.

Extremely perceptive and analytical, he has a rare and valuable ability to identify and weigh complex (and often competing) political, technical, financial and personnel factors affecting organisations and finding workable solutions. Colin’s understanding of people enables him to instinctively gauge the mood of teams and respond accordingly.

His clients appreciate his ability to consistently embed capabilities that add significant value to their organisations – benefits that he has delivered as project lead for large client organisations.

Paul (PJ) Stevens - Associate

PJ is a business consultant, facilitator and executive coach with expertise in leadership, change, risk and culture specifically around purpose, organisational change, mergers, acquisition, IPO, productivity, turnaround and value creation.

He has worked with a range of clients from beauty and fashion, oil and gas, engineering, pharmaceuticals, sport, banking and insurance. He worked with a bank developing and sustaining a performance culture and with another organisation on managing financial crime risk and role excellence. PJ’s track record as a successful coach is impressive and includes a billion-dollar engineering business which aimed to improve productivity and delivery through culture change and leadership.

PJ’s positive attitude, engaging personality and good humour shine through in all he does. He loves sport, and has coached a few Olympic Medallists and Premiership footballers along the way too.

Dave Stewart - Associate

Dave’s mix of operational and strategic skills comes from a long career at the highest levels in the military followed by senior roles in both private and not-for-profit organisations. In each environment, he has shown his ability to develop adept, self-aware leaders able to thrive in complex and high-risk situations.

During Dave’s time in the British Army, he was responsible for deploying as many as 12,000 personnel annually while collaborating with police and other agencies in numerous, intricate operations. He successfully developed strong and effective teams while instilling a risk-aware, high-performance culture.

Hugely enthusiastic and resolutely inclusive in his approach, Dave is known for going the extra mile and making a real impact on his clients’ organisations. He is an excellent listener with a client-centric instinct; qualities that enable him to bring out powerful insights that can be used to challenge perceptions and make significant leaps in how an individual or team performs.

David Wilson CB CBE - Associate

David has worked at the very highest levels on the global strategic stage, advising governments, the UN, NATO and leading multinationals.

He combines a fierce intellect with exceptional resilience. David has repeatedly demonstrated his innate ability to see opportunities in even the most pressurised and politically sensitive situations – whether advising an interim government on its new constitution or a nuclear energy company on its crisis response.

A people person, David enjoys taking the time to understand and connect with individuals at all levels of an organisation, and finding ways to challenge and motivate them to excel.

Following his distinguished career in the Royal Marines, David has applied his unique blend of experience to strategic leadership and crisis management in the high hazard sector, working across the nuclear and chemical industries.

Steve Jee - Associate

Steve has worked in private and public sector consulting for eleven years, predominately in strategy formulation and leadership development. He worked with global clients in the oil and gas, media, aviation, telecoms and beverage alcohol sectors. His public sector clients include Middle Eastern government departments and the United States State Department. He is very comfortable working across different cultures and has recent experience of managing and delivering projects in the Caribbean and Middle East.

Steve has run major transformation projects directing and leading teams of consultants and subject matter experts to enhance operational output, human resources, project management and business process review. He regularly advises CEOs, senior leadership teams and public officials. Steve also designs, writes and delivers leadership development programmes based around values-based leadership and experiential learning.

He has an MA in Strategic Intelligence Management and has presented at the Royal United Services Institute (RUSI) London. He is a keen skier, poor French speaker and enthusiastic cook.

Rich Youngs - Associate

Rich is an experienced business leader who has developed an appreciation for the importance of effective leadership, good communication and what it takes to get the best out of both individuals and teams.

Rich has held leadership roles within large multi-national organisations specialising in mergers and acquisitions; he has experience of developing Oil & Gas operations in Mozambique and Indonesia as well as integrating emergency medical services companies in Scandinavia. He has led aviation businesses in the UK, Ireland and Germany for a FTSE-100 company, predominantly delivering mission critical services to both Government and Non-Governmental Organisations. Rich has first-hand experience of operating in extremely challenging and highly regulated environments, from offshore exploration to embedding with international organisations delivering humanitarian disaster relief in South Sudan.

He has a deep understanding of, and interest in, how effective leadership and organisational culture are central to successful outcomes, especially when operating in complex and pressured situations.

Before the commercial world, Rich served as an officer in the British Army Air Corps.

Dominic Cockram - Associate

Dominic is a seasoned crisis management, resilience and cyber response adviser who has a deep knowledge of the challenges of crisis and incident response. He was an editor of the UKs Crisis Management standard, BS11200 and the Resilience Standard, BS65000.

Dominic has experience across most private sector industries including retail, finance, technology, construction, mining, oil and gas, utilities and energy, entertainment, aviation, transport, legal and pharmaceutical. He has worked for the UK and other governments as well as internationally for clients in Europe and the Middle East/Africa.

Much of Dominic’s work is focussed at the strategic executive or Board level. He enjoys building capabilities from nothing or supporting clients to refine and develop teams and frameworks that are on-going, and has developed a unique perspective on the challenges of responding to cyber crises as these have emerged in the risk profiles of his clients.

Dominic believes any response capability has to be designed to meet the culture and behaviours of the organisation and its people. He is a straight talking, insightful advisor and wise counsel in a live crisis. He also has experience of SMEs, start-ups and Big 4 working, which gives a special breadth to his views, alongside 16 years in the British Army in his first career.

Dr Suzie Kellett - Associate

Suzie is currently working as a consultant anaesthetist in the UK. She has previously served in the British Army and with the Foreign and Commonwealth Office working in teams to deliver successful outcomes in volatile, uncertain, complex and ambiguous circumstances. Suzie has a passion to help leaders and teams achieve their goals by helping them have the conversations that matter, so that they can create cultures that leverage the strength of diverse perspectives to optimise growth.

Suzie’s consulting work now spans corporate, healthcare, the military, government departments with a global outlook, UKCNI, high reliability operators and elite sport. She combines her experience in high performance teams and mission driven organisations with research and experience in helping clients optimise their function for improved decision making.