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Case study Nuclear Waste

Reassurance in the face of risk


A world-leader in the decommissioning, reprocessing and management of nuclear waste.


Our client’s challenge was to demonstrate to the regulator its enhanced capability to respond to emergency situations in very high hazard facilities, across a large and complex site.

This required a new, structured operational risk system that could produce relevant, accurate and timely information to emergency responders, to inform a clear and robust plan of action. Crucially, the system would need to be managed sustainably by the company’s in-house fire and rescue service in the long term.


Our approach to the project was comprehensive, spanning theory and practice, strategy and process.

We started by creating a detailed operational risk information policy that covered assessment, inspection, data gathering and analysis. This was supplemented by new documentation to ensure data could be gathered and distributed in a consistent way. These processes underpinned our phased inspection programme of 1400 buildings and facilities across the site, with initial priority being given to the facilities containing the highest hazard. Finally, we shared the benefit of 120 years combined operational and emergency response experience, through a six month programme of mentoring and coaching in-house personnel.


Our highly experienced team has created a sustainable and practical response programme. We have equipped the business to meet its legislative obligations, improve operational effectiveness and manage risk. The coaching and mentoring programme was deemed a success, reassuring senior management and giving the in-house team the confidence to carry out their own follow-on operational risk inspections.

The Office for Nuclear Regulation endorsed the project saying the process now in place “…absolutely represents industry best practice”.

"The support that we have received from the Berwicks team, has been exceptional, and has enabled us to move forward in 2016 with confidence. "

Senior Manager, In-house fire and rescue service

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